Media Training
for First Responders

Helping public safety professionals take control
of their narrative when it matters most.

Your team deserves to lead the narrative, not be defined by it.

In today’s fast-paced media environment, public safety professionals face immense pressure to communicate effectively during crises. Without the right training, opportunities to build public trust can be lost.

At Code 4 Communications, we bridge the gap between public safety and media, equipping your team to confidently navigate the spotlight.

Command the Message, Lead with Confidence

Address your department’s biggest challenges with personalized, hands-on training

  • Tailored, One-on-One Media Training
  • Group Training Sessions
  • On-Camera Training
  • Interview Preparation
  • Crisis Communications Training

Why Choose Us?

Proven Expertise from Both Sides of the Story

With 50+ years of combined experience in journalism and public safety, our founders bring unmatched insight into media dynamics and crisis communication. We’ve been on the frontlines of major national events and know what it takes to command trust under pressure.

Trusted by Public Safety Leaders

  • "I learned so much from Cara and Amanda about how the media works and what they need from law enforcement, to report the day-to-day news as well as more in-depth stories. Their media training program gave me the skills and confidence to properly navigate reporters and actually embrace the entire process of doing press conferences and live interviews."

    Richard Ford - Assistant Chief of Operations, Pittsburgh Bureau of Police

  • "As firefighters, we always think we're 'Just doing our jobs,' but Amanda and Cara understand that first responders have real stories to tell. They know instantly what will interest reporters, and what won't. Their ability to identify and pitch a story that will garner media attention is so valuable."

    Brian Kokkila - Assistant Fire Chief, Pittsburgh Bureau of Fire

  • “Amanda and Cara’s background as reporters really sets them apart. They’re great at spotting potential issues early and know exactly how to handle them. Whether it’s planning ahead or making the most of a media opportunity, they bring a smart, practical approach to highlighting the most positive aspects of law enforcement, while mitigating crises.”

    Cristyn Zett - Police Chief, Ross Township, PA

How it Works

Your Path to Confident Communication

Step 1

Schedule a Free Consultation

Tell us about your challenges and goals.

Step 2

Customized Training Plan

We’ll design a program tailored to your team.

Step 3

Build Confidence

Empower your team with the tools they need to succeed.

Step 1

Schedule a Free Consultation

Tell us about your challenges and goals.

Step 2

Customized Training Plan

We’ll design a program tailored to your team.

Step 3

Build Confidence

Empower your team with the tools they need to succeed.

About Us

Meet the Experts Behind Code 4 Communications

Amanda Mueller and Cara Cruz bring decades of experience in journalism, public safety, and strategic communications. They’re passionate about empowering first responders to tell their stories with clarity and confidence.